Writing
Observations on building infrastructure for professional-services firms — operations, data, growth, and the systems that connect them.
Infrastructure Patterns
Fractional Infrastructure: What It Means and When You Need It
Fractional infrastructure is different from fractional leadership. Here's what it means and when your firm needs it.
3 min read
Scaling Patterns
Why Professional-Services Firms Break at 15 People
There's a predictable inflection point in professional-services firm growth. Here's what breaks at 15 people and how to fix it.
5 min read